Storified: Microsoft Dynamics CRM R8 and beyond
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View ArticleTo the eXtreme: thoughts on Dynamics CRM Mobile
This is my first post on news and gossip that the eXtreme CRM 2012 Berlin conference brought to us. As there’s so many posts out there already that review the contents of the Q2 2012 Service Update...
View ArticleTo the eXtreme, part 2: The future of the web caught up with IE and Dynamics CRM
One great thing about Microsoft Dynamics CRM as a business application platform has been that it’s modern enough to have been born into the browser window from day one. With no legacy from the pre-web...
View ArticleFuture stars: Dynamics CRM roadmap news from Las Vegas
We didn’t yet get a new Statement of Direction or Release Preview Guide for the future releases of Microsoft Dynamics CRM from today’s eXtreme CRM 2012 Las Vegas keynote by Craig Dewar, titled...
View ArticleeXtreme CRM 2013 Rome takeaways
There are no more Microsoft Convergence events held in Europe, but luckily the eXtreme CRM organization has stepped in to arrange a bi-annual conference where all the Dynamics CRM professionals can...
View ArticleeXtreme CRM Tool Challenge Winner: Tanguy!
Unfortunately I wasn’t able to attend the eXtremeCRM event in Barcelona this year (“the Woodstock for CRM Rockstars”), but I’ve been keeping an eye on the buzz in Twitter around the #eXtremeCRM...
View ArticleeXtremeCRM 2016 in Warsaw – See You There!
As you may have heard, the long running Microsoft Dynamics CRM & ERP conference Convergence is no more. Microsoft has revised their event catalog and is now instead encouraging people to attend...
View ArticleMy CRM User Experience Presentation at eXtremeCRM 2016 Warsaw
If you’re a Microsoft Dynamics CRM partner in EMEA then eXtremeCRM is definitely an event you don’t want to miss. This spring the event was arranged in Warsaw, Poland, and I had the pleasure of not...
View ArticleA Million Voices: VoC Survey Results Analysis
A few weeks ago I launched a demo survey built on Voice of the Customer, the brand new survey tool from Microsoft. The goals I had for this exercise were twofold: 1) see how these type of interactive...
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